Privacy Policy
Last updated: January 15, 2026
At Zinthosemx, located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, RFC: ZMX240115AB3, we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website zinthosemx.com.
1. Information We Collect
We collect information that you voluntarily provide when using our contact form, including your full name, email address, and the content of your message. Additionally, we may automatically collect technical browsing data such as your IP address, browser type, operating system, pages visited, time spent on the site, and referral URL. This technical information is collected through cookies and similar technologies, always subject to your prior consent as established in our Cookie Policy.
2. Use of Information
The collected information is used exclusively for the following purposes: responding to your inquiries and information requests sent through the contact form; improving the functionality and browsing experience on our website; generating anonymous statistics about site usage to optimize our services; complying with legal and regulatory obligations applicable in the United Mexican States; and preventing fraudulent or abusive activities on our platform. We do not use your personal information for direct marketing purposes without your express consent.
3. Legal Basis for Processing
The processing of your personal data is based on the Federal Law for the Protection of Personal Data Held by Private Parties (LFPDPPP) in force in Mexico, as well as its regulations and other applicable provisions. The legal bases include: your express consent when submitting the contact form; our legitimate interest in the operation and improvement of the website; and compliance with applicable legal obligations as an entity incorporated in Mexico.
4. Data Sharing
Zinthosemx does not sell, trade, or transfer your personal information to third parties for commercial purposes. We only share your data in the following cases: with technology service providers who assist us in operating the website, always under confidentiality agreements; when required by competent authorities through a court order or duly substantiated legal requirement; and to protect our legal rights, the safety of our users, or the integrity of our website. In the event that an international data transfer is necessary, it will be carried out in accordance with the LFPDPPP and under the corresponding security safeguards.
5. Information Security
We implement administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include the use of SSL/TLS encryption for data transmission, restricted access controls to information, periodic review of our security practices, and ongoing training of our staff in data protection. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. ARCO Rights
In accordance with the LFPDPPP, you have the right to Access, Rectify, Cancel, and Oppose the processing of your personal data (ARCO rights). To exercise any of these rights, you may send a request to contacto@zinthosemx.com indicating: your full name and contact information; a clear description of the right you wish to exercise; any document proving your identity. We will respond to your request within 20 business days following its receipt, in accordance with applicable legislation.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal obligations. Contact data submitted through the form is retained for a maximum period of 24 months, unless there is a legal basis for longer retention. Technical browsing data is anonymized or deleted within 12 months.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our data processing practices or applicable legislation. Changes will take effect upon publication on this page. We recommend that you periodically review this policy to stay informed about how we protect your information. The date of the last update is indicated at the beginning of this document.
9. Contact
If you have questions, comments, or concerns about this Privacy Policy or the processing of your personal data, you may contact us at: Email: contacto@zinthosemx.com — Address: Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, Mexico — Phone: +52 55 4123 7890.